Return and Refund Policy

Effective Date: 19 Sept 2023

Thank you for choosing Onesnzeros Tech Solutions Pvt. Ltd. for your software development needs. We are committed to providing high-quality websites, web applications, mobile apps, and WordPress plugins tailored to meet your business goals.

No Return or Refund Policy

Due to the nature of digital products and custom software development services, all sales are final. Once a project or software product has been delivered or deployed, we do not offer returns, refunds, or exchanges under any circumstances.

Why No Refunds?

• All software and plugins are non-tangible digital goods and cannot be returned once accessed or downloaded.
• Our services are tailored to each client's specific requirements and involve significant time and resources.
• We offer clear project scoping, milestone approvals, and testing phases to ensure satisfaction before final delivery.

Exceptions

Refunds are not applicable unless explicitly stated in a written agreement signed by both parties. Any exceptions will follow the specific terms outlined in the signed contract.

Support and Assistance

While we do not offer refunds, we are committed to providing support for technical issues or bugs that may arise post-delivery, as per the agreed scope. For assistance, please contact us at support@onesnzeros.in.

Onesnzeros Tech Solutions Pvt. Ltd. reserves the right to modify this policy at any time without prior notice.